VIP Support is a white-glove support service that provides you with a dedicated team member at our head office who will personally address tickets, direct phone access, additional training and a guaranteed 1-hour response time during regular business hours. We are committed to our customers’ success, which is why we’re proud to offer industry-leading support services to all of our customers. However, for companies that require a higher level of hand-holding, VIP Support packages are available.
Standard ACCP SupportVIP Support
Unlimited Patches and Upgrades
Knowledge Base Access
Support Ticket System
Ticket Response Time8 hours1 hour
Phone Access
Email Access
Additional Training
Dedicated Support Person in Head Office
Priority Response