1. Download and install the required Receiver app from https://www.citrix.com/products/receiver/Use the default settings when installing. If prompted to ‘Add Account’, simply click ‘Finish’ or close the window.
  2. Open your web browser and go to:remote.advanceprotech.comRecommended web browsers: Google Chrome or Mozilla Firefox. Microsoft Internet Explorer or Microsoft Edge Safari are not supported.
  3. Enter the Username and Password that have been provided to you.
  4. Once logged in, if you are prompted to “download client”, select the “Already installed” option.
  5. Click on the “AdvancePro-4” icon.
  6. A file named “launch.ica” will download. Click to open the file.If using Chrome, you can right-click the file and select the option “always open files of this type”. Other browsers have similar options.

  7. When AdvancePro launches, log in using your credentials (username, password).

 

The following videos and guides will help you get started with AdvancePro: