• How do I create Customer Pricing Rules?
  • How can I assign expiration dates to customer pricing rules?
  • How can I easily manage customer price lists built using pricing rules?

 Webinar transcript

APT University: New Customer Pricing features in AdvancePro v11.4

Hello and welcome to AdvancePro University – Today we’ll be discussing some of the brand new customer pricing capabilities in AdvancePro and how you can take advantage of them today. Feel free to ask a question at any point by using the question Tab on your gotowebinar panel

(slide 1)

So in AdvancePro v11.4 there are 5 Levels of pricing – They are:

Level 1 – Default Sale Price
Level 2 – Across-the-Board Pricing (customer profile)
Level 3 – Per Product Pricing (Global Pricing/Product page)
Level 4 – Price Lists
Level 5 – Promotions

Now for any of these, the higher level price that applies for any customer will take priority.
Volume discounts are completely separate from these levels and apply on the base price only.

If you apply a new price at the same level, it will overwrite the old one.

So to break this down just a little bit, Pricing begins with the default price because that’s what you might sell any customer.

Then the first way you can change the price is to go to the customer and mark that they get a percentage discount or markup on everything they buy.

Then you can go to specific products or categories and set special prices

Then if you need to get even more specific you can apply a price list. On top of or instead of that, this might be for customers who get a specific price or discount on individual items. These can have expirations for the end of a pricing contract or price period.

Finally, you can make a temporary promotion or a promotion code within AdvancePro, and those can override the previous pricing.

So at this point let’s take a run through AdvancePro and show where each of these are located.

Product Page > Vendor and Pricing info
Or from a Product import spreadsheet
Customer Profile > Additional Info > Special Pricing
You can also choose a 4th level price here using the price list drop down
Product page > Customer Pricing
OR from an excel spreadsheet
You’ll see here you can choose to make a pricelist a 3rd or 4th level pricelist.
OR From Global pricing > options and promotions with a group – you can refer to our previous videos for some detail here, but customers can be given groups and groups can have pricing applied to categories.
New in AdvancePro 11.4 – groups can now have a default pricing customer, so if you apply pricing to that customer, the pricing will can be set to apply to all members of that customer group.

For more detail on the first 3 pricing levels, please take a look at our previous APTU videos on customer pricing.

Some other new options you’ll see in global pricing is the option to create and remove all the different pricing levels from one screen with respect to how they associate to customer groups and product categories.

So 4th level prices are brand new – and they can import from a spreadsheet using the same schema format as before, or you can create them in AdvancePro using the new price lists area in AdvancePro’s global pricing module, here you can create a special price list on the fly, and you can then save them and apply them to customers.

So right at the top go ahead and give this list a name, we’re going to be saving price lists independently now and then assigning them to customers, so we can adjust a given list and it will make the changes to all the customers it’s associated with.

Once we add a product we can see how we’re looking at our cost and we can get an average cost calculation. Now we have our cost and selling price we can work at creating a price for this pricelist, so we can increase or decrease the price either by a Markup, discount, or by Margins, and we can also assign a fixed amount increase or decrease . We can also set up rounding rules – which may be useful especially if you like even prices, or if your country has started eliminating smaller denominations like the penny.

On the right hand side you can choose how your average cost is calculated, using a date range. And if you like you can push this pricelist to excel

You’ll also see we can now lock the price to ensure that it maintains a margin, maintains a discount or markup on retail, or that is maintains a dollar amount.

So this can view or modify a third level price in pricelist view, or it can create a 4th level price if you set it to never expire, or if you choose an expiration date, it becomes a 5th level price. You can also take a third level pricing structure for a single customer and turn it into a 4th level price list for multiple customers – this will allow you to audit and modify your customer pricing through a single list.

So 4th and 5th level can both be configured here.

Now we can save this list and start associating it to customers or groups

So we can come back to global pricing options and promotions, and we can choose one or more groups, as well as one or more categories, and we can now apply that pricelist or promotion from a list we’ve set.
Depending on the price level you want to apply from here, you may need only customer groups (such as a second level across the board discount, or a fourth level pricelist) or you may need categories ( such as a third level per-product discount, or a 5th level promotion).

This concludes our tour of the new pricing in AdvancePro v11.4.

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